At AstrologyMapping, we strive to provide our customers with high-quality products and exceptional service. We understand that sometimes circumstances may require a refund. Please review our refund policy below for more information:

1. Eligibility for Refunds:

• Refunds are applicable within 30 days of the purchase date.
• To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

2. Non-Refundable Items:

• Customized or personalized products are non-refundable unless there is a defect or error on our part.
• Digital products such as astrology reports or downloadable content are non-refundable once accessed or downloaded.

3. Refund Process:

• To initiate a refund, please contact our customer support team at astrologymapping@gmail.com with your order details and reason for the refund request.
• Our team will review your request and, if eligible, provide you with instructions on how to return the item.
• Once we receive the returned item and verify its condition, we will process the refund to the original method of payment within 7-10 business days.

4. Shipping Costs:

• Shipping costs are non-refundable unless the return is due to an error on our part or if the item received is defective.

5. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part or if the item received is defective.
• We recommend using a trackable shipping service when returning items to ensure their safe delivery.

6. Refunds for Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately at support@theastrologymapping.com with photos of the item and packaging.
• We will assess the damage or defect and provide further instructions on how to proceed with the return or exchange.

7. Refunds for Lost Shipments:

• If your shipment is lost in transit and has not been delivered within the estimated delivery time, don’t hesitate to get in touch with us for assistance.
• We will work with the shipping carrier to track your package and resolve the issue. We will issue a refund or replacement if the package cannot be located.

8. Cancellation Policy:

• Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be possible if the order has already been processed and shipped.

Contact Us:
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team at astrologymapping@gmail.com. We’re here to help!

Note: This refund policy is subject to change without prior notice. Please refer to the most recent version on our website for updates.